.complaint-register-page{display:grid;gap:14px;max-width:1500px;margin:0 auto}.complaint-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px}.complaint-toolbar h2{margin:0;color:#172033;font-size:1.55rem}.complaint-toolbar p{margin:4px 0 0;color:#64748b}.complaint-toolbar>div:last-child{display:flex;gap:8px}.complaint-tabs{display:flex;width:max-content;max-width:100%;overflow:auto;border:1px solid #e2e8f0;border-radius:14px;background:#fff}.complaint-tabs button{min-height:52px;padding:0 22px;border:0;border-right:1px solid #e2e8f0;background:#fff;color:#475569;font-weight:800;white-space:nowrap;cursor:pointer}.complaint-tabs button:last-child{border-right:0}.complaint-tabs button.is-active{box-shadow:inset 0 -3px #6d28d9;color:#6d28d9}.complaint-tabs b{display:inline-grid;min-width:22px;height:22px;margin-left:6px;place-items:center;border-radius:999px;background:#f1f5f9;font-size:.7rem}.complaint-tabs .is-active b{background:#ede9fe}.complaint-workspace{display:grid;grid-template-columns:minmax(370px,.85fr) minmax(470px,1.15fr);min-height:600px;overflow:hidden;border:1px solid #e2e8f0;border-radius:16px;background:#fff;box-shadow:0 10px 32px rgba(15,23,42,.06)}.complaint-list-panel{padding:16px;border-right:1px solid #e2e8f0;background:#fbfdff}.complaint-register-search,.complaint-search-input{position:relative;display:block}.complaint-register-search i,.complaint-search-input i{position:absolute;z-index:1;left:15px;top:50%;transform:translateY(-50%);color:#94a3b8}.complaint-register-search input,.complaint-search-input input{padding-left:42px}.complaint-list{display:grid;gap:8px;margin-top:14px}.complaint-list-row{display:grid;grid-template-columns:42px minmax(0,1fr) auto;align-items:start;gap:11px;width:100%;padding:13px;border:1px solid #e2e8f0;border-radius:13px;background:#fff;text-align:left;color:#172033;cursor:pointer;transition:.16s ease}.complaint-list-row:hover,.complaint-list-row.is-selected{border-color:#8b5cf6;background:#faf8ff;box-shadow:0 5px 18px rgba(109,40,217,.08)}.complaint-avatar{display:grid;width:42px;height:42px;place-items:center;border-radius:50%;background:#ede9fe;color:#6d28d9;font-weight:900}.complaint-list-row>span:nth-child(2){min-width:0}.complaint-list-row strong,.complaint-list-row b,.complaint-list-row small{display:block}.complaint-list-row strong{font-size:.88rem}.complaint-list-row strong small{display:inline;color:#64748b;font-size:.75rem}.complaint-list-row b{overflow:hidden;margin:4px 0;color:#334155;font-size:.78rem;font-weight:600;text-overflow:ellipsis;white-space:nowrap}.complaint-list-row small{color:#64748b;font-size:.66rem}.complaint-status{display:inline-flex;align-items:center;justify-content:center;width:max-content;padding:5px 9px;border:1px solid #fed7aa;border-radius:999px;background:#fff7ed;color:#ea580c;font-size:.65rem;font-style:normal;font-weight:900;white-space:nowrap}.complaint-status.action-taken{border-color:#bbf7d0;background:#f0fdf4;color:#15803d}.complaint-status.closed{border-color:#cbd5e1;background:#f1f5f9;color:#64748b}.complaint-status.open{border-color:#bfdbfe;background:#eff6ff;color:#2563eb}.complaint-detail-panel{padding:24px}.complaint-empty-detail,.complaint-empty-list,.complaint-loading{display:grid;min-height:250px;place-items:center;align-content:center;gap:8px;color:#64748b;text-align:center}.complaint-empty-detail i,.complaint-empty-list i{font-size:2.2rem;color:#c4b5fd}.complaint-empty-detail h3,.complaint-empty-detail p,.complaint-empty-list p{margin:0}.complaint-detail-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding-bottom:17px;border-bottom:1px solid #e2e8f0}.complaint-detail-head small{color:#6d28d9;font-weight:900}.complaint-detail-head h2{margin:3px 0;color:#172033}.complaint-detail-head p{margin:0;color:#64748b}.complaint-detail-meta{display:flex;gap:18px;padding:14px 0;color:#64748b;font-size:.78rem}.complaint-message{padding:17px;border:1px solid #e2e8f0;border-radius:13px;background:#f8fafc}.complaint-message small,.complaint-action-sheet article small{color:#64748b;font-size:.7rem;font-weight:900;text-transform:uppercase}.complaint-message p,.complaint-action-sheet article p{margin:7px 0;color:#1e293b;line-height:1.55;white-space:pre-wrap}.complaint-message a,.complaint-attachment-link{color:#6d28d9;font-size:.78rem;font-weight:800}.complaint-timeline{padding-top:18px}.complaint-timeline h3{font-size:.94rem}.complaint-timeline>div{display:flex;gap:10px;margin:10px 0;padding:11px;border-left:2px solid #86efac;background:#f0fdf4}.complaint-timeline>div>i{color:#16a34a}.complaint-timeline strong,.complaint-timeline small{display:block}.complaint-timeline p{margin:3px 0;font-size:.8rem}.complaint-timeline small,.complaint-no-action{color:#64748b;font-size:.7rem}.complaint-detail-actions{display:flex;gap:8px;margin-top:18px}.complaint-create-form,.complaint-action-sheet{display:grid;gap:14px}.complaint-selected-student{display:flex;align-items:center;gap:12px;padding:13px;border:1px solid #ddd6fe;border-radius:14px;background:#faf8ff}.complaint-selected-student>span:nth-child(2){flex:1}.complaint-selected-student strong,.complaint-selected-student small{display:block}.complaint-selected-student small{margin-top:3px;color:#64748b}.complaint-selected-student button{border:0;background:transparent;color:#6d28d9;font-weight:800;cursor:pointer}.complaint-selected-student.is-empty{justify-content:center;color:#64748b}.complaint-field>span{display:block;margin-bottom:6px;color:#334155;font-size:.76rem;font-weight:900}.complaint-field textarea{resize:vertical}.complaint-suggestions{position:relative;z-index:4;display:grid;overflow:auto;max-height:245px;margin-top:6px;border:1px solid #e2e8f0;border-radius:11px;background:#fff;box-shadow:0 14px 32px rgba(15,23,42,.12)}.complaint-suggestions:empty{display:none}.complaint-suggestions button{padding:10px 12px;border:0;border-bottom:1px solid #f1f5f9;background:#fff;text-align:left;cursor:pointer}.complaint-suggestions button:hover{background:#faf8ff}.complaint-suggestions strong,.complaint-suggestions small{display:block}.complaint-suggestions small{margin-top:3px;color:#64748b}.complaint-no-result{padding:15px;color:#64748b;text-align:center}.complaint-photo{display:flex;align-items:center;justify-content:center;gap:9px;min-height:48px;border:1px dashed #8b5cf6;border-radius:11px;color:#6d28d9;font-weight:800;cursor:pointer}.complaint-photo input{position:absolute;opacity:0;pointer-events:none}.complaint-photo small{font-weight:500}.complaint-form-note{display:flex;gap:8px;margin:0;color:#64748b;font-size:.72rem}.complaint-action-sheet>.complaint-status{justify-self:center}.complaint-action-sheet .complaint-selected-student button{display:none}.complaint-origin{color:#64748b;font-size:.74rem}.complaint-action-sheet article{padding:14px;border-radius:12px;background:#f8fafc}.complaint-action-sheet h3{margin:0;font-size:.94rem}.complaint-quick-actions{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.complaint-quick-actions button{min-height:42px;padding:7px;border:1px solid #8b5cf6;border-radius:10px;background:#fff;color:#6d28d9;font-size:.7rem;font-weight:800;cursor:pointer}.complaint-quick-actions button.is-selected{background:#ede9fe;box-shadow:inset 0 0 0 1px #6d28d9}.complaint-profile-panel{margin-top:12px}.complaint-profile-panel>header button{flex:none}.complaint-profile-body{padding:10px 12px}.complaint-profile-table{display:grid;gap:6px}.complaint-profile-table>button{display:grid;grid-template-columns:125px minmax(0,1fr) 160px;align-items:center;gap:12px;width:100%;padding:9px 11px;border:1px solid #e2e8f0;border-radius:10px;background:#fff;color:#1e293b;text-align:left;cursor:pointer}.complaint-profile-table strong,.complaint-profile-table small{display:block}.complaint-profile-table small{margin-top:3px;color:#64748b;font-size:.66rem}.complaint-profile-table p{overflow:hidden;margin:0;font-size:.76rem;text-overflow:ellipsis;white-space:nowrap}.complaint-empty-profile{display:flex;align-items:center;justify-content:center;gap:8px;min-height:80px;color:#64748b}.complaint-empty-profile i{color:#a78bfa}.attendance-complaint-action-row{display:grid!important;grid-template-columns:minmax(0,1fr) auto;align-items:center!important;width:100%;text-align:left;cursor:pointer}.attendance-complaint-action-row>span{min-width:0}.attendance-complaint-action-row>em{padding:6px 9px;border-radius:9px;background:#ede9fe;color:#6d28d9;font-size:.68rem;font-style:normal;font-weight:900}.attendance-complaint-action-row.is-actioned{border-color:#86efac;background:#f0fdf4}.attendance-complaint-action-row.is-actioned>em{background:#dcfce7;color:#15803d}

.complaint-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.complaint-summary button{display:flex;align-items:center;gap:12px;min-height:78px;padding:13px 16px;border:1px solid #e2e8f0;border-radius:14px;background:#fff;color:#172033;text-align:left;cursor:pointer;box-shadow:0 6px 18px rgba(15,23,42,.04)}.complaint-summary button>i{display:grid;width:42px;height:42px;place-items:center;border-radius:12px;background:#ede9fe;color:#6d28d9}.complaint-summary button:nth-child(2)>i{background:#dbeafe;color:#2563eb}.complaint-summary button:nth-child(3)>i{background:#fef3c7;color:#d97706}.complaint-summary button:nth-child(4)>i{background:#dcfce7;color:#15803d}.complaint-summary small,.complaint-summary b{display:block}.complaint-summary small{color:#64748b;font-size:.68rem;font-weight:800}.complaint-summary b{margin-top:2px;font-size:1.35rem}.complaint-status.pending-approval{border-color:#fde68a;background:#fffbeb;color:#b45309}.complaint-status.resolved{border-color:#bbf7d0;background:#f0fdf4;color:#15803d}.complaint-word-count{display:block;margin-top:5px;color:#dc2626;font-size:.68rem;font-weight:800}.complaint-word-count.is-valid{color:#15803d}.complaint-photo b{padding:2px 6px;border-radius:999px;background:#fee2e2;color:#b91c1c;font-size:.62rem}.complaint-approval-note{display:flex;align-items:center;gap:11px;margin-top:14px;padding:13px;border:1px solid #fde68a;border-radius:12px;background:#fffbeb;color:#92400e}.complaint-approval-note i{font-size:1.1rem}.complaint-approval-note b,.complaint-approval-note small{display:block}.complaint-approval-note small{margin-top:2px;color:#a16207}.complaint-detail-actions:empty{display:none}

@media(max-width:900px){.complaint-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.complaint-workspace{grid-template-columns:1fr}.complaint-list-panel{border-right:0;border-bottom:1px solid #e2e8f0}.complaint-detail-panel{padding:16px}.complaint-toolbar{align-items:flex-start}.complaint-toolbar h2{font-size:1.25rem}.complaint-toolbar p{font-size:.76rem}.complaint-tabs{width:100%}.complaint-tabs button{flex:1;padding:0 10px}.complaint-profile-table>button{grid-template-columns:1fr}.complaint-profile-table p{white-space:normal}.complaint-profile-table>button>span:last-child{display:flex;align-items:center;justify-content:space-between}.complaint-quick-actions{grid-template-columns:repeat(2,minmax(0,1fr))}.complaint-detail-meta{flex-direction:column;gap:5px}.complaint-workspace{min-height:0}}
@media(max-width:600px){.complaint-register-page{margin:-4px}.complaint-toolbar{padding:2px 4px}.complaint-toolbar .btn-primary{width:44px;padding:0;font-size:0}.complaint-toolbar .btn-primary i{font-size:.9rem}.complaint-summary{gap:7px}.complaint-summary button{min-height:66px;padding:9px}.complaint-summary button>i{width:36px;height:36px}.complaint-summary b{font-size:1.08rem}.complaint-tabs button{min-width:76px;font-size:.68rem}.complaint-tabs button i{display:none}.complaint-list-panel{padding:10px}.complaint-list-row{grid-template-columns:38px minmax(0,1fr);padding:10px}.complaint-list-row>.complaint-status{grid-column:2}.complaint-avatar{width:38px;height:38px}.complaint-detail-head h2{font-size:1.2rem}.complaint-detail-actions{position:sticky;bottom:0;padding:10px 0;background:#fff}.complaint-detail-actions .btn{flex:1}.complaint-quick-actions{grid-template-columns:1fr 1fr}.complaint-quick-actions button{min-height:46px}.complaint-profile-panel>header{align-items:center!important}.complaint-profile-panel>header p{display:none}.complaint-profile-panel>header button{width:42px;padding:0;font-size:0}.complaint-profile-panel>header button i{font-size:.8rem}}

/* Phase 21 locked Complaint workflow states and controls. */
.complaint-status.in-progress{background:#dbeafe;color:#1d4ed8}.complaint-status.returned{background:#ffedd5;color:#c2410c}.complaint-status.rejected,.complaint-status.withdrawn{background:#fee2e2;color:#b91c1c}.complaint-approval-note.is-returned{border-color:#fdba74;background:#fff7ed;color:#9a3412}.complaint-timeline p{margin:4px 0 0;color:#334155;font-size:.82rem;white-space:pre-wrap}.complaint-followups{display:grid;gap:9px;margin-top:18px}.complaint-followups h3{margin:0;color:#0f172a;font-size:.9rem}.complaint-followups article{display:grid;gap:7px;padding:12px;border:1px solid #dbeafe;border-radius:12px;background:#f8fbff}.complaint-followups article p{margin:0;color:#1e293b;white-space:pre-wrap}.complaint-followups article small{color:#64748b}.complaint-followups article .btn{justify-self:start}.complaint-remove-photo{display:flex;align-items:center;gap:8px;color:#475569;font-size:.82rem}.complaint-detail-actions .btn-danger{background:#b91c1c;color:#fff;border-color:#b91c1c}.complaint-detail-actions .btn-danger:hover{background:#991b1b}